The potential benefit of Agentic AI systems is significant for any enterprise, especially when deployed in conjunction with automated decision agents. Together, they offer a new level of efficiency, scalability, and quality across nearly any high-volume business function or process. But the value from these systems can only be recognized if the organization can understand and address potential risks, regulatory requirements, ethical concerns, and performance issues that threaten to erode the trust of users and stakeholders.
This paper explains the legitimate concerns people have about Agentic AI systems and proposes a set of controls that decision-makers can employ to make sure these concerns are addressed. The goal is to help executives become a champion for Agentic AI in their organization and give them the insight they need to reassure their colleagues that these systems can be deployed safely and securely to maintain user and stakeholder trust.
Agentic AI Governance: Unlocking Value While Building Trust
