Decision Management Solution Blog
Upcoming Training: Decision Modeling with DMN
A hands-on course for analysts and architects developing decision requirements based on the Decision Model and Notation (DMN) standard for business rules analysis, BRMS implementation, predictive analytics requirements, business process optimization and decision-centric dashboard design.
Leveraging Organizational Knowledge with Decision Modeling
Organizational decisions are not as effective as they could be because organizational knowledge is not directly connected to the decisions that impact business performance. Decision modeling helps deploy existing knowledge and highlights knowledge gaps that need to be filled. Knowledge is diffused across the organization How do we know if we are making good decisions? […]
How Enterprise Architects Enable Analytics and AI with Decision Management
Enterprise Architects partner with the business to help them take full advantage of the technologies that their organizations are using, or should be using, like advanced analytics and AI. They map technologies to the business requirements, and ensure that technologies are applied cost-effectively and for maximum business benefit. But describing the benefits of these new […]
Customer Treatment Decisions Create Dialogues
Marketers are most effective when they can engage their customers in an ongoing, interactive dialogue. It gives them time to develop a relationship, time to establish the likes and dislikes of an individual, and time to build awareness of their brand and their product’s value proposition. Developing and conducting a dialogue with customers has far […]
Webinar: Boost Straight Through Processing in Your Claims System with Decision Automation
The webinar has taken place. View the presentation and recording our SlideShare channel. Learn how you can automate decisions to handle more claims without manual intervention. Boost your Jet or Straight Through Claims Processing rates to new heights to reduce costs, control risk, manage fraud and improve customer satisfaction. See how to enforce policies and […]
Build Smarter Processes with Analytics via Decisions
Now that organizations have automated most routine processing using some programming logic and some basic rules, the next competitive frontier is making these processes adapt dynamically to changing conditions and unforeseen situations – and learning from each such situation. Processes with such sophisticated dynamic behavior are smart processes. Decisions inject Analytics smartness into Processes, making […]
Webinar: Rapid Deployment of Customer Next Best Action
The webinar has taken place, view the presentation here. Attend this free webinar to learn how you can quickly deploy next best action decisions that deliver the right marketing or customer service message to each customer, each time you interact with them. Learn from real world projects how you can deliver targeted, automated customer treatment […]
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