by James Taylor | Apr 29, 2020 | Decision Automation, Decision Management, Events, Strategy
When you’re in the midst of a crisis, it can be hard to think past your short-term response. But, as a leader, your primary focus needs to be on the long term. … Your time should be dedicated to planning for the future. You need to anticipate the obstacles that will...
by James Taylor | Apr 22, 2020 | AI, Decision Automation, Decision Management, Strategy
Improving the quality of your decision-making can seem straightforward. Take fraud. You know what a good decision looks like – one that results in less fraud. Working to change your decision in ways that reduce the amount of fraud should be easy. Each decision...
by James Taylor | Apr 8, 2020 | AI, Decision Automation, Decision Management, Strategy
Over the last few weeks we’ve blogged a couple of times on Decision Optimization The Customer Journey to Decision Optimization Ongoing Decision Improvement Drives Decision Excellence Don’t Just Sit There, Experiment! Decision-making is often a contentious...
by James Taylor | Mar 26, 2020 | AI, Decision Automation, Decision Management, Strategy
We’ve been blogging recently on Decision Optimization The Customer Journey to Decision Optimization Ongoing Decision Improvement Drives Decision Excellence It is often hard to make the best possible decision. Those trying to improve and optimize their decisions...
by James Taylor | Mar 11, 2020 | AI, Decision Automation, Decision Management, Strategy
Following on from last week’s post on The Customer Journey to Decision Optimization, I wanted to talk about decision improvement. Let’s face it, any organization would want to make excellent decisions. Excellence in customer treatment decisions makes...
by James Taylor | Mar 4, 2020 | Decision Automation, Decision Management, Digital Business, Strategy
Balancing key profit drivers such as revenue, risk, & costs is central to success in lending and many other high volume, transactional decisions targeted with Decision Management. The decision improvement lifecycle is central to delivering the full value of...
