by James Taylor | May 14, 2020 | AI, Decision Automation, Decision Management, Machine Learning, Strategy
A Guest Post by Neill Crossley, ACIB James, thank you for the opportunity to guest blog in your series on Decision Optimization. First to introduce myself….. I’m a veteran of 35 years in Retail Financial Services, 25 of which working in Decision Management, the last...
by James Taylor | May 6, 2020 | AI, Decision Automation, Decision Management, Machine Learning, Strategy
There’s a lot you can do right now to optimize your decisions. You can model your decision-making to understand it better, experiment to gather data about what works and for whom. You can engage in continuous improvement, making small changes regularly. And you can...
by James Taylor | Mar 12, 2020 | AI, Business Rules, Decision Automation, Decision Management, Decision Modeling, Machine Learning
Neal Silbert of DataRobot had an interesting post on the DataRobot blog last week – Outcome-Based Claims Assignment: The “New Grail” of Insurance. He talks about using ML and AI to improve the assignment of claims adjusters to commercial claims. As he says...
by James Taylor | Feb 26, 2020 | AI, Decision Automation, Decision Management, Decision Modeling, Machine Learning, Predictive Analytics
The International Institute for Analytics (I’m a faculty member) recently hosted me for a webinar on Digital Decisioning: Driving Business Value from Advanced Analytics, Machine Learning and AI. In the webinar I discussed the opportunities and challenges of...
by James Taylor | Feb 19, 2020 | Business Rules, Decision Automation, Decision Modeling, Machine Learning
Automating decisions about transactions lets them be handled in real-time, providing better customer service. If that decision fails to detect fraudulent transactions, this lets fraud into the system. Once a fraudulent transaction has been allowed, you are committed...
by DMS Marketing | Dec 18, 2019 | AI, Decision Modeling, Machine Learning, Predictive Analytics
As we approach the end of the year, our friends over at the International Institute for Analytics (IIA) are re-tweeting some of their best content. One post in particular caught our eye – What’s Your Deployment Score? This is a great piece by Tom Davenport (who...
