by James Taylor | Mar 5, 2024 | AI, Decision Automation, Insurance, Machine Learning
The US healthcare system is notoriously complex. One of the ways this complexity shows up is in claims – what gets paid, by whom, when, for what and at what level. While claims are legally required to have an explanation of benefits, this is often opaque – so such so...
by James Taylor | Sep 5, 2019 | AI, Decision Management, Insurance
McKinsey recently reported that “Most carriers are struggling to meet their cost of capital, and productivity has barely moved over the past decade” and that “The insurance industry is facing a serious structural challenge … the majority of...
by James Taylor | Jun 19, 2019 | Business Rules, Decision Modeling, Insurance
By: Zoe Zhou There is a common high-level customer journey for insurance customers. The customer researches providers and policy options. Once a preferred provider and policy are decided, the customer applies for the policy. If they are approved the policy...
by James Taylor | May 1, 2019 | Business Intelligence, Business Re-Design, Decision Management, Decision Modeling, Digital Business, Insurance, Strategy
In February, we published a blog post on “Using Technology to Add Value in Insurance”. That post, referenced Matt Josefowticz’s article – Technology May be the Answer for Insurers, but What Was the Question?, in which he states that there are only three levers of...
by James Taylor | Apr 23, 2019 | Business Intelligence, Business Re-Design, Business Rules, Insurance, Predictive Analytics
In February, we published a blog post on “Using Technology to Add Value in Insurance”. In that post, I referenced Matt Josefowticz’s article – Technology May be the Answer for Insurers, but What Was the Question?, in which he states there are only three levers of...
by James Taylor | Apr 15, 2019 | Business Intelligence, Decision Management, Digital Business, Insurance, Predictive Analytics
In February, we published a blog post on “Using Technology to Add Value in Insurance.” In that post, I referenced Matt Josefowticz’s recent article – Technology May be the Answer for Insurers, but What Was the Question?, in which he argues that there are only three...
