by James Taylor | Aug 22, 2022 | AI, Business Intelligence, Business Rules, Decision Automation, Decision Management, Digital Business
COVID-19 accelerated the need for next-generation claims-processing goals. To make these capabilities a reality and create long-term value, insurers should focus on five key areas. Digital natives—millennials and GenZ’ers increasingly expect seamless, omnichannel, and...
by DMS Marketing | Dec 17, 2020 | AI, Decision Automation, Decision Modeling, Digital Business, Machine Learning
Our world looks very different today than it did nine months ago, and so does your business. As one of the most turbulent years in recent history comes to a close, it’s critical in these uncertain times to prepare for the future. With the pandemic still in full play...
by James Taylor | Aug 18, 2020 | AI, Business Rules, Decision Automation, Decision Management, Decision Modeling, Digital Business, DMN, Machine Learning, Predictive Analytics, Strategy
Mike Gualtieri and Boris Evelson of Forrester recently published a great new paper Introducing AI-Powered, Human-Controlled Digital Decisioning Platforms (subscription or payment required) and you should get access to this paper and read it now. It’s got some...
by James Taylor | Aug 13, 2020 | AI, Business Rules, Decision Automation, Decision Management, Decision Modeling, Digital Business, DMN, Machine Learning
Sven Blumberg, Thomas Delaet, and Kartikeya Swami of McKinsey Digital published a great paper recently – Ten ‘antipatterns’ that are derailing technology transformations. Technology has a crucial role in enabling this faster and more flexible approach. In our...
by James Taylor | Jun 18, 2020 | AI, Business Re-Design, Decision Automation, Decision Management, Digital Business, Machine Learning, Strategy
Following up on part 1, part 2, and part 3, McKinsey’s Jump-starting resilient and reimagined operations discussed the impact of COVID-19 on the future of work. We are already seeing radical changes in how people work, especially with remote collaboration and...
by James Taylor | Jun 10, 2020 | Business Re-Design, Business Rules, Decision Automation, Decision Management, Decision Modeling, Digital Business
A recent McKinsey paper titled Jump-starting resilient and reimagined operations had some great advice for operational executives working on re-starting and reimagining their operations for a COVID-19 world. In particular, it identified 5 themes that will share...
