by James Taylor | Jun 11, 2020 | Business Re-Design, Decision Automation, Decision Management, Decision Modeling
Following up on part 1, McKinsey’s Jump-starting resilient and reimagined operations also talked about the impact of COVID-19 in accelerating end-to-end digitization. Many organizations were on this journey already but the need to support remote customers and...
by James Taylor | Jun 10, 2020 | Business Re-Design, Business Rules, Decision Automation, Decision Management, Decision Modeling, Digital Business
A recent McKinsey paper titled Jump-starting resilient and reimagined operations had some great advice for operational executives working on re-starting and reimagining their operations for a COVID-19 world. In particular, it identified 5 themes that will share...
by James Taylor | Mar 25, 2020 | Decision Automation, Decision Management, Decision Modeling, DecisionsFirst Modeler, Digital Business, DMN, Events
If you’re stuck sheltering in place or bored working from home, we have a great opportunity for you. You can learn a vital new skill – Decision Requirements Modeling – from the comfort of your home FOR FREE! This has been completed. Please contact us if...
by James Taylor | Mar 12, 2020 | AI, Business Rules, Decision Automation, Decision Management, Decision Modeling, Machine Learning
Neal Silbert of DataRobot had an interesting post on the DataRobot blog last week – Outcome-Based Claims Assignment: The “New Grail” of Insurance. He talks about using ML and AI to improve the assignment of claims adjusters to commercial claims. As he says...
by James Taylor | Feb 26, 2020 | AI, Decision Automation, Decision Management, Decision Modeling, Machine Learning, Predictive Analytics
The International Institute for Analytics (I’m a faculty member) recently hosted me for a webinar on Digital Decisioning: Driving Business Value from Advanced Analytics, Machine Learning and AI. In the webinar I discussed the opportunities and challenges of...
by James Taylor | Feb 19, 2020 | Business Rules, Decision Automation, Decision Modeling, Machine Learning
Automating decisions about transactions lets them be handled in real-time, providing better customer service. If that decision fails to detect fraudulent transactions, this lets fraud into the system. Once a fraudulent transaction has been allowed, you are committed...
