by James Taylor | Jul 27, 2020 | AI, Business Rules, Decision Automation, Decision Management, Machine Learning
We recently published a new white paper Operationalizing AI: Beyond AI Pilots with Digital Decisioning. Businesses are made or broken by the quality of the decisions they make. How well does this offer target this customer? Does this machine need to be serviced now or...
by James Taylor | Jun 18, 2020 | AI, Business Re-Design, Decision Automation, Decision Management, Digital Business, Machine Learning, Strategy
Following up on part 1, part 2, and part 3, McKinsey’s Jump-starting resilient and reimagined operations discussed the impact of COVID-19 on the future of work. We are already seeing radical changes in how people work, especially with remote collaboration and...
by James Taylor | Jun 16, 2020 | Business Re-Design, Business Rules, Decision Automation, Decision Management, Decision Modeling
Following up on part 1 and part 2, McKinsey’s Jump-starting resilient and reimagined operations highlighted how COVID-19 will rapidly increasing expense transparency in organizations. Increasing transparency generally is one of the key benefits of our approach...
by James Taylor | Jun 11, 2020 | Business Re-Design, Decision Automation, Decision Management, Decision Modeling
Following up on part 1, McKinsey’s Jump-starting resilient and reimagined operations also talked about the impact of COVID-19 in accelerating end-to-end digitization. Many organizations were on this journey already but the need to support remote customers and...
by James Taylor | Jun 10, 2020 | Business Re-Design, Business Rules, Decision Automation, Decision Management, Decision Modeling, Digital Business
A recent McKinsey paper titled Jump-starting resilient and reimagined operations had some great advice for operational executives working on re-starting and reimagining their operations for a COVID-19 world. In particular, it identified 5 themes that will share...
by James Taylor | May 14, 2020 | AI, Decision Automation, Decision Management, Machine Learning, Strategy
A Guest Post by Neill Crossley, ACIB James, thank you for the opportunity to guest blog in your series on Decision Optimization. First to introduce myself….. I’m a veteran of 35 years in Retail Financial Services, 25 of which working in Decision Management, the last...
