by James Taylor | Apr 8, 2020 | AI, Decision Automation, Decision Management, Strategy
Over the last few weeks we’ve blogged a couple of times on Decision Optimization The Customer Journey to Decision Optimization Ongoing Decision Improvement Drives Decision Excellence Don’t Just Sit There, Experiment! Decision-making is often a contentious...
by James Taylor | Mar 26, 2020 | AI, Decision Automation, Decision Management, Strategy
We’ve been blogging recently on Decision Optimization The Customer Journey to Decision Optimization Ongoing Decision Improvement Drives Decision Excellence It is often hard to make the best possible decision. Those trying to improve and optimize their decisions...
by James Taylor | Mar 12, 2020 | AI, Business Rules, Decision Automation, Decision Management, Decision Modeling, Machine Learning
Neal Silbert of DataRobot had an interesting post on the DataRobot blog last week – Outcome-Based Claims Assignment: The “New Grail” of Insurance. He talks about using ML and AI to improve the assignment of claims adjusters to commercial claims. As he says...
by James Taylor | Mar 11, 2020 | AI, Decision Automation, Decision Management, Strategy
Following on from last week’s post on The Customer Journey to Decision Optimization, I wanted to talk about decision improvement. Let’s face it, any organization would want to make excellent decisions. Excellence in customer treatment decisions makes...
by James Taylor | Feb 26, 2020 | AI, Decision Automation, Decision Management, Decision Modeling, Machine Learning, Predictive Analytics
The International Institute for Analytics (I’m a faculty member) recently hosted me for a webinar on Digital Decisioning: Driving Business Value from Advanced Analytics, Machine Learning and AI. In the webinar I discussed the opportunities and challenges of...
by DMS Marketing | Jan 24, 2020 | AI, Business Process, Decision Management
I recently had the privilege of being interviewed by Zbigniew Misiak for a blog post in BPMTips.com. The post was titled, “BPM Skills in 2020 – Hot or Not”. In this interview series, many business process management experts were interviewed to discuss skills that will...
