The Blue Polaris Blog
How Decision Management could improve my health plan’s customer service
Just a quick note today on the power of Decision Management in customer service. I am on my health plan’s site, logged in and authenticated. I’m looking for some forms (because I have to fax a change in to them) but the site simply lists ALL the forms available. Why didn’t it DECIDE which forms […]
Big Data – Big Cost or Big Opportunity? Decision Management Solutions News
Doing the same thing the same way and expecting different results is often used as a definition of insanity. Decision management is a saner approach to Big Data, and one that focuses on value. Read more in today’s Decision Management Solutions News, “Big Data – Big Cost or Big Opportunity?“. Also in our newsletter are […]
Big Data and Decision Management Systems: The impact of Velocity
The third and final post in my series on the impact of Big Data on Decision Management Systems: The impact of Velocity. As more data arrives more quickly we have to deal with velocity in two ways – we have to decide more quickly and we have to deal with data “in motion” – streaming […]
40% off sale on my book, Decision Management Systems
IBM Press is starting its July 4th sale today and my book “Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics“ is available at 40% off. Just click here to go to the IBM Press site and enter the code JULY4 to get a 40% discount. Enjoy!
Big Data and Decision Management Systems: The impact of Volume
Big Data is often described in terms of an increase in volume, an increase in velocity and an increase in variety: More data, of more types, arriving more quickly. In this short series of blog posts I will discuss the impact of each aspect of Big Data on Decision Management Systems – systems designed to […]
Insurance Analytics Symposium: Overcoming Barriers to Predictive Analytic Success – Before You Hit Them
I am speaking at the Insurance Analytics Symposium (October 17-18) on Overcoming Barriers to Predictive Analytic Success – Before You Hit Them at 11:30am ET on Friday October 18. Maximizing the value of predictive analytics is a clear driver of future success in the insurance business. Yet many predictive analytic efforts fail to deliver hoped for business […]
New column – Performance management or just performance monitoring?
Information Management just published my latest column – Performance Management or Just Performance Monitoring? I am often struck by the investments companies make in monitoring their performance without any matching investment in being able to manage the systems that drive that performance. Decision Management and Performance Management should be a pair, driving true business cockpits. Enjoy.
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