Decision Management Solution Blog
White Paper of the Week: Responsive Customer Engagement in Banking
This week’s white paper of the week is “Responsive Customer Engagement in Banking:” Relevance, real-time and recency drive improved customer engagement. Banks are facing new competitive dynamics, increasing regulatory requirements, and more demanding customers. Building share of wallet with existing customers is critical to future growth. Banks must create responsive customer engagement by delivering relevant […]
Clearly defined objectives for predictive analytic projects
There was a great article in Predictive Analytics Times recently by my friend Dean Abbott – A Good Business Objective Beats a Good Algorithm. Dean, like me, talks about the importance of the “three legged stool” of business, analytics and IT. But it was the title that particularly struck me. As Dean says, it’s easy to […]
Big Data in the Operational World Requires a Different Mind-Set: A Spotlight Q&A
I had a great conversation with Claudia Imhoff at the Teradata Partners conference recently on “Big Data in the Operational World Requires a Different Mind-Set.” BeyeNetwork has recently published the transcript of our conversation here and the original podcast is available here.
Highlights of the Predictive Analytics in the Cloud Study
Check out James’ guest post over on KDNuggets for highlights of our recent Predictive Analytics in the Cloud Research Study. Here are a few of my favorites: Success breeds success: Early adopters with one or more predictive analytics solutions deployed in the cloud were significantly more likely to have plans to expand deployment and were […]
Webinar on the Decision Management Manifesto
Hopefully you all saw the Decision Management Manifesto. This lays out key principles of Decision Management. It explains why decisions are central to your requirements process and why you need to explicitly design decisions before applying technology. It lays out the core technologies involved in Decision Management and it identifies critical best practices for Decision Management […]
#BBCCon Session: Closing thoughts from the chairs
Final session at this year’s Building Business Capability conference with some closing thoughts from the chairs of the conference. Panels are always tough to blog but here are some takeaways: Strategy is central to anything you do at any scale And I would add that they should be linked to the processes and decisions. Many […]
#BBCCon Session: Ron Ross on What makes your company smart
Ron kicked off Day 2 talking about the knowledge economy, noting that companies don’t act like they are part of the knowledge economy as they don’t think about knowledge, about how to find it or how to manage it. He identified a set of elements that contribute including business rules and operational decisions, business vocabulary and […]
Build Your Decision Capability with Decision Management
The old way Few organizations treat their decisions as first class objects. Business analysts don’t write requirements for them while enterprise architects don’t include them in their patterns. Organizations may invest heavily in technology to improve decisions such as Business Intelligence or predictive analytics, but they don’t know which decisions they are hoping to improve […]
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