Decision Management Solution Blog
Build Smarter Processes with Analytics via Decisions
Now that organizations have automated most routine processing using some programming logic and some basic rules, the next competitive frontier is making these processes adapt dynamically to changing conditions and unforeseen situations – and learning from each such situation. Processes with such sophisticated dynamic behavior are smart processes. Decisions inject Analytics smartness into Processes, making […]
Webinar: Rapid Deployment of Customer Next Best Action
The webinar has taken place, view the presentation here. Attend this free webinar to learn how you can quickly deploy next best action decisions that deliver the right marketing or customer service message to each customer, each time you interact with them. Learn from real world projects how you can deliver targeted, automated customer treatment […]
Building the Modern Business Architecture, Decision by Decision
How your organization makes decisions drives the rest of the business environment – processes, events, data and the org-chart. A decision-centric view of a Modern Business Architecture is an essential organizing principle to deal with the data-driven, today’s knowledge-based economy. First, clarify the “modern” view on Business Architecture There is no generally accepted definition or […]
Decision Automation Delivers Digital Business
Decision Automation is what makes a business process truly digital. Organizations generally begin by digitizing their data. Then the business process of moving that data through the organization is digitized also. But until the decisions in the process are automated the full value of a digital business cannot be realized. If the process must stop […]
The Difference Between Decision Support Systems and Decision Management Systems for Decision Automation
I am often asked about the difference between decision support systems and decision management systems for decision automation. All decisions involve a choice, a selection of a course of action from a set of alternatives and generally result in an action being taken, not just knowledge being added to what’s known. Decision Management Systems, unlike […]
DMN and TDM Compared – New Brief
We are pleased to announce a new resource, DMN and TDM Compared, posted to our Briefs Page. The Decision Model and Notation (DMN) industry standard and The Decision Model (TDM) are decision modeling approaches that have both similarities and differences. TDM is a proprietary approach established in 2009. Because it is well established and still practiced, […]
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