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Upcoming Webinar: Operational Customer Interaction Analytics

by Meri Gruber | Mar 21, 2013 | Decision Management, Predictive Analytics

Operational Customer Interaction Analytics Thursday, April 11, 2013, 10:00 am Pacific, 1:00 pm Eastern Register here. A fundamental transformation in how customers and companies interact around products and services is underway as the social, mobile and informed...

Intensely Targeted Customer Interactions with Decision Management Systems

by Meri Gruber | Mar 16, 2013 | Business Rules, Decision Management, Platform Technologies Report, Predictive Analytics

Here is an excerpt from our Decision Management Systems Platform Technologies Report on Personalization: Personalization may seem like the realm of Marketing but in fact Decision Management Systems have been used to drive a wide range of personalization beyond that...

Decision Management Systems Effectively Apply Analytics in Supply Chains

by Meri Gruber | Mar 12, 2013 | Decision Management, Platform Technologies Report, Predictive Analytics

Here is an excerpt from our Decision Management Systems Platform Technologies Report on Supply Chain Management: Decision Management Systems are just beginning to penetrate supply chain management. There is tremendous potential for Decision Management Systems in this...

Business Friendly Data Mining with Decision Management

by Meri Gruber | Mar 4, 2013 | Big Data, Decision Management, Predictive Analytics

James gave a presentation a while back on Business Friendly Data Mining with Decision Management.  James writes in “Dealing with the age old barrier to analytics – business understanding:” Patrick over at Figurs sent out a newsletter that highlighted an...

Decision Management Systems Improve Business Processes

by Meri Gruber | Feb 25, 2013 | Business Re-Design, Business Rules, Decision Management, Platform Technologies Report

Many industries share common problems that can be lumped into a focus on process efficiency and effectiveness. Decision Management Systems, by handling critical decisions in those processes, can make a big difference on both counts. Some examples follow. Validation...
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