Claims 2030
COVID-19 accelerated the need for next-generation claims-processing goals. To make these capabilities a reality and create long-term value, insurers should focus on five key areas. Digital natives—millennials and GenZ’ers increasingly expect seamless, omnichannel, and...
The Top 5 Requirements Clients have for their B2B Suppliers
McKinsey recently published a great piece aimed at B2B companies called The new B2B growth equation. This focused on how B2B Customers want an “always-on, personalized, omnichannel experience”. These customers want more from their B2B sellers — “more channels, more...Read moreBasing your next generation credit decisioning approach on a robust decision model, ideally one built using the industry standard Decision Model and Notation (DMN), will help you achieve all the best practices, McKinsey identified.
