by James Taylor | Jun 19, 2019 | Business Rules, Decision Modeling, Insurance
By: Zoe Zhou There is a common high-level customer journey for insurance customers. The customer researches providers and policy options. Once a preferred provider and policy are decided, the customer applies for the policy. If they are approved the policy...
by James Taylor | May 10, 2019 | AI, Business Intelligence, Digital Business, Machine Learning
Many organizations are investing in artificial intelligence (AI) initiatives these days. However, many are also lumping all of the uses of AI into the same program. This is a terrible idea because AI technologies are being used for two very different business...
by James Taylor | May 7, 2019 | AI, Business Intelligence, Business Re-Design, Decision Management, Digital Business
Cathy O’Neill wrote an interesting piece on regulating automated decision making recently. I am not going to argue about whether use of algorithms should or should not be regulated because I think it is inevitable that they will be. The question is how companies...
by James Taylor | May 1, 2019 | Business Intelligence, Business Re-Design, Decision Management, Decision Modeling, Digital Business, Insurance, Strategy
In February, we published a blog post on “Using Technology to Add Value in Insurance”. That post, referenced Matt Josefowticz’s article – Technology May be the Answer for Insurers, but What Was the Question?, in which he states that there are only three levers of...
by James Taylor | Apr 23, 2019 | Business Intelligence, Business Re-Design, Business Rules, Insurance, Predictive Analytics
In February, we published a blog post on “Using Technology to Add Value in Insurance”. In that post, I referenced Matt Josefowticz’s article – Technology May be the Answer for Insurers, but What Was the Question?, in which he states there are only three levers of...
